Pega Business Architect/Analyst (Lead Innovation Analyst)

Join Digital FastForward Inc., an energetic and forward-thinking consulting and advisory firm revolutionizing the way business and technology leaders transform bold strategies into real, measurable results through the power of AI and Intelligent Automation.

Our mission is clear and ambitious: To help clients unlock over $1 billion in value over the next decade through Intelligent Automation and AI-driven solutions.

We are obsessed with helping clients maximize the value of their enterprise AI and Intelligent Automation software investments, delivering consistent and impactful outcomes.

Our team collaborates closely with executives and leaders who have adopted Pega as their go-to enterprise platform for AI and Intelligent Automation. We primarily partner with leaders across insurance, financial services, and healthcare industries, delivering strategies and solutions tailored to their unique challenges and opportunities. Whether you bring experience in these areas or are eager to develop it, this opportunity could be an ideal fit for you.

You will love it here if you:

• Are passionate about empowering clients to reach bold, ambitious objectives.
• Demonstrate courage by making thoughtful decisions and embracing calculated risks.
• Harness creativity and curiosity to drive innovation and continuous improvement.
• Foster teamwork, believing in the power of collaboration and shared success.
• Flourish in a dynamic, inclusive, and forward-thinking environment.
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You'll love coming to work every day if you get, want and have the capacity to do:

• Collaborate with business leaders and stakeholders to gather, analyze, and document detailed business requirements.
• Design and optimize business processes that align with project goals and client needs.
• Work with Product Managers and Solution Architects to translate business needs into functional specifications and actionable user stories.
• Lead workshops and elaboration sessions, ensuring clear alignment on value-driven priorities.
• Create and present user interface mockups, wireframes, and process diagrams to communicate solution designs effectively.
• Facilitate user story playback sessions with subject matter experts to ensure alignment with project outcomes.
• Conduct gap analysis to compare current and desired states, identifying risks and recommending mitigation strategies.
• Apply Pega design and requirements best practices, including microjourney design, direct capture of objectives (DCO), and user story development
• Support large Pega platform implementation projects by translating business requirements into technical system needs for developers.
• Perform basic testing and validate functionality to ensure quality outcomes.

In this role, you’ll be accountable to hit the following numbers each week:

• Build a backlog of user stories for minimum two sprints
• Maintain a weekly Client Confidence score of 90% or higher

Strong applicants will have the following qualifications:

• 7–10 years of experience leading the design, development, and implementation of software, hardware solutions, systems, or products.
• Proven ability to work with stakeholders, including clients, developers, and project managers, to align business and technical goals.
• Strong understanding of Pega design principles, intents, workflows, next best action, and analytics.
• Hands-on experience with Pega 8.x, with knowledge of Pega Infinity '23 preferred.
• Demonstrated success in large-scale Pega platform implementation projects.
• Familiarity with Pega Studio, product features, and frameworks.
• Proficient in writing user stories in Jira and documenting processes in Confluence.
• Strong business acumen with the ability to analyze complex processes, identify patterns and trends, and address operational challenges.
• Skilled in drafting clear, concise, and well-structured business requirements and technical documentation.
• Strong written and verbal communication skills for presenting complex solutions to diverse stakeholders.
• Proven ability to prioritize and manage tasks effectively under high-pressure conditions.
• Exceptional attention to detail and a strong commitment to delivering high-quality results.
• Pega Certified Business Architect (PCBA) certification (ideally).

U.S. Citizenship or Green Card Required